Use case · Revenue Operations

What was our churn last month?Same question. Same number. Every time.

Two people ask on different days and get the same 4.1%. The number comes from one declared definition, not from whichever table a query happened to find.

How it is answered

Same question.
One definition. One answer.

Aether links every measure it discovers to the term your business declared, and answers from that declaration.

YouMonday

What was our churn last month?

4.1%Sep 2026
iChurn · declared metric
Your CROTuesday

What was our churn last month?

4.1%Sep 2026
iChurn · declared metric

Both answers come from one definition ↓

ChurnDeclared metric · Knowledge Hub✓ Certified
Formula
Paid subscriptions that ended in the month ÷ paid subscriptions active on the first day
Filter
Paid plans only · trials and internal accounts excluded
Calendar
Fiscal calendar, by month
Declared by
Finance · certified 2 Sep 2026
The one query written from itWritten once · locked
-- from: Churn (declared, certified)
SELECT
  COUNT(*) FILTER (WHERE ended_at >= p.starts
                    AND ended_at < p.ends)::numeric
  / COUNT(*) FILTER (WHERE started_at < p.starts
                    AND (ended_at IS NULL OR ended_at >= p.starts))
    AS churn
FROM subscriptions
CROSS JOIN fiscal_month('2026-09') p
WHERE plan_type = 'paid'
  AND account_kind NOT IN ('trial', 'internal');

Fig. — Two people, one definition, one numberIllustrative data

How Aether gets there4 steps
Inside the platformRelated

One definition, one answer.

Thank you. We’ll be in touch at .